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If the product you’d like support on is an Automated product, make sure to send a Service Activity Report using the latest version of SR4. This is required for Automated product support.

Please send any supporting documents (including but not limited to pictures, Invoices, Repair Orders, Proof of Purchase, etc.) to our dedicated email address at rtw.oow@eaton.com. Maintain the email’s attached weight below 10MB and use the complete 17-digit VIN as a subject for the email. Note that this inbox is unmonitored.